Understanding Skype Credit Expiry Date: A Guide for Users

The Microsoft Services Agreement is a crucial document that outlines the terms and conditions of using Microsoft's consumer online products and services, including Skype. As users of SkypeOut, it's essential to understand how the service works, particularly with regards to credit expiration dates.

SkypeOut allows customers to make phone calls to people on cellphones or landlines, and these calls typically cost a penny or two per minute. To use this feature, users need to add credit to their SkypeOut accounts. In general, computer-to-computer Skype calls are free of charge, making it an affordable way to communicate with others around the world.

However, there was a controversy surrounding Skype's credit expiration policy, which stated that credit would expire after 180 days of inactivity. This meant that if users didn't make any calls or add more credit during this period, their existing balance would be lost. Many customers felt that this practice was unfair and flouted state laws related to gift certificates.

In response to these concerns, Skype agreed to discontinue its credit expiration policy and implement a Reactivation Policy instead. Under this new policy, Skype Credit will no longer expire after 180 days of inactivity but will remain dormant until reactivated by the user. This change is intended to provide more flexibility for users who may not use their accounts regularly.

As part of the settlement agreement, Skype also agreed to refund up to $4 to customers whose credit has expired. This move aims to make amends with affected customers and demonstrate a commitment to transparency and fairness in its business practices.

It's worth noting that according to consumer protection law, gift cards do not expire. Therefore, any attempts by businesses to seize funds on inactive accounts may be deemed illegal. The Skype settlement serves as a reminder of the importance of adhering to these laws and protecting customers' rights.

In conclusion, understanding Skype Credit Expiry Date is crucial for users who want to make the most of their Skype experience. By familiarizing themselves with the Reactivation Policy and the settlement agreement, users can ensure that they are not affected by any changes or controversies surrounding credit expiration dates. With this knowledge, you can enjoy seamless communication with friends, family, and colleagues around the world without worrying about losing your hard-earned credits.

Skype credit expiry date